Horrible place to take your vehicle. I took my truck that I had just started hearing a squealing noise so I had taken it to a mechanic that was only open Sunday but he wasn’t sure about the problem, but he did mention it could be a clogged catalytic converter or manifold leak. The next day I took it to Stutz because they seem to have all the euipment and diagnosing tools but I guess it’s all for show. 3 hours after leaving my truck there they tell me I’ll need a new engine or a camshaft because the problem was in the camshaft. It would cost around 2000$ for a camshaft rebuild which is stupid because a new engine costs 1000$ and 350$ to install at a junkyard with 2 month warranty. I know because I’ve had a camaro engine installed at one of these junkyards and they do honor there 2 month warranty. 2 days later I take it to Mendoza Auto Service in La Homa Road between Mile 1 and 3 not sure but let me know if you need the number. These guys quickly figured out the problem didn’t charge me anything and referred me to a muffler shop where they would eliminate the cats and reseal the manifold. The total cost was 170$. I wish whoever diagnosed my truck is fired because this was really ridiculous. And then they gave diagnostic paper which is just a paper showing a history of repairs they’ve done throughout the years which symptoms didn’t apply to me because I clearly told them what would happen and where the squeal would come from and how it was affected by rpm and would never go away. All in all George was cool, but I wouldn’t take any advice from this guy about cars, but he is pretty cool. I dont know who the owner is but they should recertify all there team in diagnosing.
We're sorry you feel we misdiagnosed your vehicle and overquoted you. However, as one of the few AAA Certified shops in the area, our technicians are some of the best around. With respect to the other auto shop, we stand behind the diagnosis we gave you. As far as the price is concerned, we order only the best warrantied parts and our certified mechanics take every precaution possible to ensure things are being installed the right way. If your truck sees further issues down the road, or if you have any other questions or concerns, feel free to give Kerry a call at 956-682-4278.
- Stutz Auto Service Inc